GENERAL RECEPTION: 1.702.450.0808
Please note that we strongly encourage all customers to book services using our industry leading online tools.
All online requests are logged and provide internal traceability while triggering a customer service case to be opened.
Paxiom’s standard office hours are from 8:30am to 8pm eastern time excluding holidays or special circumstances.
If you leave a message, please ensure that you also make an online request to ensure your needs are handled promptly.
CALL A PARTS REPRESENTATIVE
Paxiom does not manage parts request directly. These are managed by the machine supplier.
- WeighPack Systems: 1.514.422.0808 – Office hours are 8:30am to 5pm eastern time.
- EndFlex: 1.305.622.4070 – Office hours are 8:30am to 5pm eastern time.
CALL TO BOOK A FIELD SERVICE TECHNICIAN
Salman Choudhary:
- Salc@paxiomautomation.com
- 1.647.469.0771 – Office hours are 8:30am to 5pm eastern time.
CALL FOR PHONE TECHNICAL SUPPORT
We strongly suggest booking an appointment as this provides our technical team the opportunity to understand your needs. When emergencies occur please call Paxiom directly at 702.450.0808, your territory manager or the supplier:
- WeighPack Systems: 1.514.422.0808 – Office hours are 8:30am to 5pm eastern time.
- EndFlex: 1.305.622.4070 – Office hours are 8:30am to 5pm eastern time.
CALL YOUR SALES TERRITORY MANAGER
Our Territory management team is here to help and provide any assistance needed.
Feel free to call or email and they will return correspondence as quickly as they can.
SPEAK TO OUR SERVICE MANAGER
Mark Conforti:
- Markc@paxiomautomation.com
- 1.702.450.0808 x271